Privacy Policy

At First Banners, we value your privacy and are committed to protecting any information you provide through our website. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you contact us regarding custom printing, embroidery, signage, apparel, or related services.

Information We Collect

• Name
• Email address
• Phone number
• Business name (if provided)
• Project details, artwork, files, or messages submitted through our contact forms
• Basic website usage information collected through standard analytics or hosting services

How We Use Your Information

Information submitted through our website is used solely for communication related to your inquiry, quote requests, project discussions, order processing, and customer support.

• Responding to inquiries and quote requests
• Sending confirmation or follow-up emails
• Discussing project details and revisions
• Providing updates regarding orders or services
• Improving our website and customer experience

Information Retention

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Information submitted through contact forms or email communications is retained only as necessary to respond to inquiries, provide requested services, or maintain normal business records.

Email Communications

By submitting a contact form on our website, you may receive email communications related to your inquiry, including confirmations, follow-ups, quotes, proofs, or project updates.

You may request that we discontinue communication at any time.

Uploaded Files & Artwork

Any artwork, logos, designs, or files submitted to us are used solely for the purpose of completing requested services and communicating project details.

We do not claim ownership of customer-provided artwork or branding materials.

Third-Party Services

• Website hosting providers
• Email delivery services
• Analytics or traffic monitoring tools
• Payment processors (if applicable)

These third-party providers may temporarily process information necessary to operate our website and services securely.

Data Security

We take reasonable measures to protect submitted information from unauthorized access, misuse, or disclosure. However, no online transmission or storage method can be guaranteed to be completely secure.

Your Rights

• Request access to information you submitted
• Request correction of inaccurate information
• Request deletion of your submitted information where applicable
• Opt out of future communications

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us through the website contact form or by email.

By using this website and submitting information through our forms, you consent to the practices described in this Privacy Policy.